Privacy policy

Short version: your recordings, projects, captions and files never leave your Mac. We keep what we need to sell and activate a licence, and, only if you switch it on, anonymous usage data.

Who we are

Slyve Studio is made by [Owner: legal name and address of the business] ("we"). Contact: support@slyve.studio.

The app

Your recordings

Recording, transcription (Apple's speech recognition on your Mac), editing and export all happen on your Mac. The app has no upload or share feature. We never receive your screen, camera, microphone, audio, captions or project files.

Licence activation

When you activate a licence, the app sends the licence key, a random device identifier created on your Mac, a device label you can change, the app version and the macOS version. We keep these to enforce one Mac per licence and to let you move it. They are kept while the licence exists.

Usage data (off unless you switch it on)

Settings › Diagnostics has a switch for anonymous usage data. It is off by default. When on, the app sends at most once a day: a random install identifier (reset when you switch it off and on), app and macOS version, Mac model family, number of displays, whether a licence is active, and counts of events such as "recording made" or "export finished" with rounded durations. Never file names, content, e-mail, licence key or IP address. Raw events are deleted after 90 days; only daily totals are kept longer.

Crash reports and bug reports

Crash reports are a separate switch, also off by default. A bug report is sent only when you press Send, and you see what it contains first; logs are redacted on your Mac before they are attached.

The website

slyve.studio sets no cookies. When site metrics are on, your browser sends the page path, the domain of the site that linked to us, and a "download" or "buy" click. Our server adds the country from the network edge and does not store your IP address. If your browser sends Do Not Track or Global Privacy Control, nothing is sent. [Owner: say whether Cloudflare Web Analytics is enabled.]

Payments

Purchases are made through Polar, which acts as the merchant of record: it processes your payment, collects tax and sends the receipt under its own privacy policy. We receive your e-mail address, country, the order and the licence key, and keep them for as long as tax and accounting law requires.

Where data is stored

Licence, device and usage data are stored with Supabase [Owner: region, D-R7]. The website is served by Cloudflare. We do not sell or share data with advertisers.

Your rights

You can ask for a copy of your data, a correction, or deletion, by writing to support@slyve.studio. [Owner: applicable law, e.g. GDPR / UK GDPR, and a supervisory authority if needed.]

Changes

If this policy changes, the new version is published here with a new date.